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Feb 17
Why customer service is integral to business success
AI-Generated from
Business Matters | The Uk's Leading Sme Business Magazine
1.
What is often essential for a business to succeed?
A
Marketing strategy
B
Product quality
C
Customer service
D
Sales revenue
2.
What can cause a business to struggle even with a strong product and competitive pricing?
A
Inadequate marketing
B
Poor customer service
C
Lack of innovation
D
Economic downturn
3.
Which factor is mentioned as integral to business success?
A
Employee turnover rate
B
Customer loyalty programs
C
Customer service
D
Supply chain efficiency
4.
What can be a challenge for a business if it doesn't meet customer service expectations?
A
Expanding into new markets
B
Attracting investors
C
Maintaining profitability
D
Sustaining growth
5.
Why is customer service important for a business?
A
To increase production efficiency
B
To enhance brand reputation
C
To reduce operational costs
D
To improve shareholder value
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